Privacy Policy

1. Introduction

Welcome to DyDx Crypto ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dydx-crypto.com and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or communications
• Participate in surveys or feedback requests
• Communicate with us via email or phone

This information may include: name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience and analyze website traffic.

We use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our services
• Responding to your inquiries and customer service requests
• Sending newsletters and marketing communications (with your consent)
• Analyzing website usage and improving our content
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Conducting research and development

4. Third-Party Analytics and Advertising

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site. This information is transmitted to and stored by Google. For more information, please review Google's Privacy Policy.

4.2 Facebook Pixel

We use Facebook Pixel to measure advertising effectiveness and deliver targeted advertisements. The Facebook Pixel collects information about your browsing behavior and interactions with our website. You can opt out of targeted advertising through Facebook's ad preferences settings.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: We may disclose information when required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Protection of Rights: We may disclose information to protect our rights, property, safety, or that of others

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your information to another service
• Withdrawal of Consent: Withdraw consent for processing where consent was provided

To exercise these rights, please contact us at info@dydx-crypto.com. We will respond to your request within a reasonable timeframe as required by applicable law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete such information.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DyDx Crypto
86 Ellis Plaza
Millerhaven DE65 5JX
United Kingdom
Phone: +444007019311
Email: info@dydx-crypto.com
Registration Number: 42935542

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our services immediately.